Cancelling Or Changing Orders
We try and send orders out as quickly as possible.
"We Are Here To Help"
If You Purchased An Item By Mistake Or Need To Change A Order,
Contact Us As Soon As Possible, Most Orders Can Be Changed Easily.
Call 1-757-963-7215 (11am-6pm est) and let us know,
Outside These Hours See Links Below
Customer Portal Login
Please keep in mind that if you cancel an order you have paid with a credit card, the funds may have a hold on them for 1-3 days by your bank or credit card issuer. Please understand that these holds are out of our control. So, if you place a large order that will be close to your credit card limit and then cancel it, you may not be able to place a new order until those funds have been released by your bank or credit card issuer.
If you have purchased certain items by mistake it is best to cancel the whole order and then reorder.
Note: Je Rc Products shall not be responsible for shipments already sent out before a order gets cancelled.